About the Role
Footprint Hospitality is a bespoke hospitality consultancy with a high regard for excellence, exceptional service delivery, and human capacity building. We are in business to elevate the standard of hospitality and leisure services, and to reposition the category for better respect for its professionals. We are currently looking for a dedicated Receptionist to join our dynamic team in Nigeria and contribute to our high standards of client engagement.
Key Responsibilities- Greet and welcome guests, clients, and visitors with utmost professionalism and warmth.
- Manage incoming and outgoing telephone calls, emails, and correspondence efficiently.
- Maintain a clean, organized, and welcoming reception area at all times.
- Handle front-desk administrative tasks, including sorting mail, scheduling appointments, and managing visitor logs.
- Provide accurate information about company services to in-person and remote inquirers.
- Coordinate with various internal departments to ensure smooth day-to-day office operations.
- Minimum of OND, HND, or Bachelor's Degree in relevant fields.
- Proven previous experience working as a receptionist, front desk officer, or in a similar administrative role.
- Exceptional verbal and written communication skills in English.
- Proficiency in Microsoft Office Suite and general office management software.
- Strong interpersonal skills with a passion for delivering outstanding customer service.
- High attention to detail and strong organizational capabilities.
- Competitive salary package commensurate with experience.
- Opportunities for professional training and capacity building within the hospitality industry.
- Dynamic, supportive, and growth-oriented work environment.
- Health insurance and other employee welfare benefits.