About the Role
LEAM Consulting Limited, a foremost professional consulting firm with a proven track record of delivering excellent services to individuals and corporate organizations, is seeking a dedicated and customer-focused Receptionist to join our team. In this role, you will serve as the primary point of contact for our organization and managed facilities, ensuring every visitor and guest receives a warm, professional, and efficient welcome.
Key Responsibilities- Receiving, welcoming, and directing visitors and clients appropriately in a polite and professional manner.
- Assisting guests with seamless hotel reservations and lodging accommodations.
- Processing credit card transactions accurately for lodging, room service, and other hotel-related amenities.
- Handling guest inquiries, special requests, and complaints promptly and effectively to ensure maximum satisfaction.
- Maintaining accurate, up-to-date records of guest charges, billing details, and front-desk transactions.
- Minimum of an SSCE or OND qualification from a recognized institution.
- Previous experience in front-office operations, hospitality, or customer service is an added advantage.
- Exceptional verbal and written communication skills.
- Strong interpersonal skills with a passion for delivering outstanding customer service.
- Proficiency in basic computer operations and payment processing systems.
- High attention to detail and strong organizational skills.
- Competitive salary package with performance incentives.
- Opportunities for professional growth and skills development within a reputable firm.
- A supportive, dynamic, and professional working environment.