About the Role
Dr. Peter Odili Cancer & Cardiovascular Hospital (POCCH) is a premier tertiary healthcare institution in Port Harcourt dedicated to delivering advanced medical care in oncology, cardiovascular medicine, and advanced surgery at international standards. We are currently seeking a dedicated and detail-oriented Quality Specialist to join our multidisciplinary team and champion our commitment to exceptional patient safety, clinical quality assurance, and continuous healthcare improvement across our specialized departments.
Key Responsibilities- Develop, implement, and maintain comprehensive quality management systems and clinical protocols aligned with international healthcare standards.
- Conduct regular quality audits, risk assessments, and compliance reviews across all hospital departments to identify areas for improvement.
- Collaborate with medical staff, nursing teams, and hospital administration to investigate incident reports and implement corrective actions.
- Monitor patient satisfaction metrics and facilitate feedback mechanisms to continually enhance the overall patient experience.
- Design and deliver staff training programs focused on healthcare quality assurance, patient safety protocols, and regulatory compliance.
- Prepare detailed analytical reports on hospital quality indicators for management review and regulatory bodies.
- Bachelor degree in Nursing, Healthcare Administration, Public Health, Medical Laboratory Science, or a related field.
- Minimum of 3 to 5 years of professional experience in healthcare quality management, compliance, or clinical auditing within a reputable hospital setting.
- In-depth knowledge of local and international healthcare accreditation standards and patient safety goals.
- Strong analytical, problem-solving, and data interpretation skills with high attention to detail.
- Excellent interpersonal and communication abilities to collaborate effectively with diverse clinical teams.
- Proficiency in electronic health record systems and quality management software.
- Competitive salary package commensurate with experience and industry standards.
- Comprehensive health insurance coverage for employee and dependents.
- Opportunities for professional development, continuous medical education, and career advancement.
- A supportive, modern, and technologically advanced work environment in Port Harcourt.