About the Role
Beaconhill Smile Clinic Limited is a leading dental practice dedicated to providing preventative, orthodontic, restorative, and cosmetic dentistry for the entire family. We utilize state-of-the-art technology and highly trained professionals to create healthy, confident, and beautiful smiles. We are currently seeking a dynamic and organized Practice Manager to join our team in Nigeria and lead our administrative and operational functions.
Key Responsibilities- Oversee day-to-day administrative and operational functions of the dental practice to ensure efficiency.
- Manage patient relations, addressing inquiries and resolving any feedback or complaints promptly.
- Supervise front desk staff, dental assistants, and other support personnel, fostering a collaborative work environment.
- Coordinate staff scheduling, performance evaluations, and ongoing professional development training.
- Maintain compliance with healthcare regulations, safety standards, and clinic policies.
- Manage inventory levels of dental supplies, equipment maintenance schedules, and vendor relationships.
- Monitor financial operations, including billing processes, accounts receivable, and daily revenue reporting.
- Bachelor's degree or HND in Healthcare Administration, Hospital Management, Business Administration, Public Administration, or a related discipline.
- A postgraduate qualification or professional certification in healthcare management, operations, or customer service is an added advantage.
- Minimum of four (4) years of relevant professional work experience in a healthcare setting.
- At least two (2) years of demonstrated experience in a supervisory or managerial position.
- Strong leadership, organizational, and interpersonal communication skills.
- Proficiency in practice management software and Microsoft Office Suite.
- Competitive salary commensurate with experience.
- Opportunities for professional growth and continuous development.
- A supportive, modern, and patient-focused work environment.