About the Role
FootPrint Hospitality is a bespoke hospitality consultancy with a high regard for excellence, exceptional service delivery, and human capacity building. We are in business to elevate the standard of hospitality and leisure services, and to reposition the category for better respect for its professionals. We are currently looking for dedicated Order Takers / Cashiers who are passionate about delivering top-tier customer experiences and maintaining accurate financial transactions in a fast-paced environment.
Key Responsibilities- Greet customers warmly and assist them with menu choices and inquiries.
- Take accurate food and beverage orders using the designated point-of-sale (POS) system.
- Process cash, card, and digital payments efficiently while ensuring proper cash handling procedures.
- Maintain a clean, organized, and welcoming checkout and ordering area.
- Collaborate closely with kitchen and floor staff to ensure prompt order delivery and customer satisfaction.
- Handle customer feedback and resolve minor complaints professionally and promptly.
- Minimum of OND, SSCE, or relevant academic qualifications.
- Proven work experience as a Cashier, Order Taker, or in a similar customer-facing hospitality role.
- Excellent communication, interpersonal, and active listening skills.
- Strong numerical accuracy and basic computer literacy for operating POS systems.
- Ability to remain calm and efficient under pressure in a busy environment.
- A smart, professional appearance and a positive, customer-first attitude.
- Competitive salary with performance-based incentives.
- Comprehensive training and career growth opportunities within the hospitality industry.
- A supportive and professional work environment that values excellence.
- Staff meals and other attractive employee welfare packages.