About the Role
Softhills Limited invests more than just capital; we provide the knowledge, infrastructure, and global networks needed to take startups from ideation to scale. By bridging innovative digital expertise with robust business partnerships, we empower our ventures to operate with agility and speed. We are currently looking for a detail-oriented and resourceful Operations Assistant to serve as the backbone of our operations and administrative team, ensuring seamless daily workflows across departments.
Key Responsibilities- Manage leadership calendars, coordinate executive communications, and handle sensitive information with utmost discretion.
- Prepare comprehensive internal and external reports, presentations, memos, and travel arrangements.
- Track customer orders daily, coordinate closely with delivery partners like Shiploy and Rexfair, and resolve fulfillment issues promptly.
- Maintain accurate delivery logs, inventory sheets, and customer communication records via phone, WhatsApp, and SMS.
- Oversee general office administration, manage supplies, coordinate vendor relationships, and support HR onboarding processes.
- Facilitate cross-functional communication between HR, logistics, customer care, and executive management.
- Minimum of an HND or BSc in any relevant field.
- 2 to 4 years of proven experience in executive assistance, administrative support, or operations roles.
- Proficiency in Google Workspace, Microsoft Excel, WhatsApp Business, and CRM tools.
- Exceptional verbal and written communication skills with high emotional intelligence.
- Strong organizational, multitasking, and problem-solving abilities under pressure.
- Prior experience in e-commerce, logistics, retail, or startup environments is a strong advantage.
- Competitive salary and performance-based growth opportunities.
- Health insurance coverage and wellness benefits.
- Dynamic, collaborative, and fast-paced startup work culture.
- Direct mentorship and exposure to global business networks and venture scaling.