About the Role
Brint School is a rapidly growing online school dedicated to creating personalized learning experiences for African children in the diaspora. We are currently seeking a dynamic and detail-oriented Onboarding Specialist to welcome, guide, and activate new tutors and learners within our ecosystem. In this communication-heavy remote role, you will ensure that parents, learners, and educators begin their Brint journey feeling confident, well-informed, and excited to be part of our vibrant community.
Key Responsibilities- Coordinate the comprehensive recruitment-to-activation process for new tutors, including document collection, compliance training, and scheduling setup.
- Welcome new parents and learners warmly following registration, confirming details, time zones, and tutor assignments.
- Ensure class setups such as Google Meet links, app access, and messaging groups are fully tested and functional.
- Maintain regular communication and updates with parents during the initial two weeks of classes to guarantee satisfaction.
- Manage onboarding trackers, resolve bottlenecks, and submit weekly reports to leadership while suggesting process automation improvements.
- Bachelor's degree in Education, Business Administration, Human Resources, or a related field.
- 2 to 4 years of proven experience in onboarding, operations, or customer service, preferably within the education or tech sectors.
- Exceptional written and verbal communication skills paired with high emotional intelligence.
- Tech-savvy with proficiency in Google Workspace, CRM tools, WhatsApp Business, and scheduling software.
- Strong organizational skills, relentless follow-up discipline, and the ability to work independently in a remote environment.
- Competitive monthly salary of N120,000.
- Opportunity to work remotely with a passionate, mission-driven team shaping the future of global African education.
- Direct impact on the foundational experience of every tutor and learner joining the Brint network.