Nigeria Client Database Management Coordinator

About the Role

One Acre Fund is a dynamic nonprofit organization dedicated to supplying smallholder farmers in East Africa and Nigeria with asset-based financing and agricultural training to reduce hunger and poverty. We are currently seeking a detail-oriented and experienced Nigeria Client Database Management Coordinator based in Minna to oversee client data, ensure strict data integrity, and drive operational efficiency.

• Oversee the full client data lifecycle from enrollment through repayment, ensuring precision and up-to-date records.
• Directly manage 3-4 CDM Data Officers, supervise temporary casual staff during peak periods, and represent the sub-department in meetings.
• Conduct periodic reconciliations between bank records and client databases while providing crucial support during operational audits.
• Evaluate and implement system improvements for client repayments and maintain a 100% Service Level Agreement (SLA) standard.
• Facilitate comprehensive training for Field Officers regarding internal productivity tools and applications.

• 1 to 2 years of professional experience in databases, data warehousing, and SQL.
• Advanced data analysis capabilities, including expert-level proficiency in Microsoft Excel and Google Sheets.
• Demonstrated leadership and people management experience, with the ability to coach teams and manage performance.
• Strong organizational and work planning skills with high accuracy in multitasking and project execution.
• Background or strong understanding of accounting or bookkeeping principles.

• Comprehensive health insurance coverage.
• Generous paid time off and leave policies.
• Dedicated mentorship, weekly check-ins, and structured biannual career growth reviews.

Skills