About the Role
Virgin Forest Energy Limited is a wholly-owned and well-capitalized Nigerian downstream oil trading company dedicated to providing top-tier petroleum products and lubricants across Nigeria. We are currently seeking a skilled and proactive IT Support Officer to manage our core technology systems, maintain network connectivity, and deliver exceptional technical support to our internal teams.
Key Responsibilities- Install, configure, and maintain desktops, laptops, printers, scanners, and other essential hardware peripherals.
- Diagnose and resolve hardware faults, system malfunctions, and software issues promptly for staff across all departments.
- Perform routine preventive maintenance on all IT equipment and coordinate repairs or replacements with approved vendors.
- Provide comprehensive support for LAN and WAN connectivity, troubleshooting routers, switches, and wireless access points.
- Monitor network security, enforce IT security policies, and actively support data backup and disaster recovery processes.
- Assist the IT leadership team in monitoring system performance and escalating complex software challenges appropriately.
- Maintain strict standards of data protection and confidentiality regarding sensitive corporate and client information.
- Bachelor’s degree in Computer Science, Information Technology, or a related technical discipline.
- 2 to 3 years of hands-on professional experience in IT support or a similar technical role.
- Strong expertise in hardware troubleshooting with familiarity in Microsoft 365, Google Workspace, and Windows Server environments.
- Excellent analytical, problem-solving, and interpersonal communication skills with a high level of professional integrity.
- Competitive salary and performance-based incentives.
- Comprehensive health insurance coverage.
- Opportunities for professional development and continuous learning within the energy sector.
- A collaborative, dynamic, and growth-oriented work environment.