About the Role
Zinance Limited is a dynamic Information Technology and Consulting firm committed to delivering innovative digital solutions and strategic advisory services to businesses of all sizes. We are currently looking for a talented IT Administrator to join our growing team in Nigeria and play a pivotal role in managing our IT resources efficiently.
Key Responsibilities- Procuring, maintaining, and administering computers and office equipment across all company locations.
- Administering corporate software systems and ensuring seamless integration.
- Deploying and enforcing robust security policies and procedures to protect organizational data.
- Providing reliable technical support and resolving hardware and software problems for colleagues.
- Assisting with the seamless onboarding of new employees by provisioning necessary tech assets.
- Suggesting and implementing continuous improvements in IT procedures and equipment.
- Maintaining up-to-date knowledge of IT support, help desk procedures, products, and services.
- Managing an issues tracking system and reporting accurately on issue resolution SLAs.
- Excellent communication skills, both oral and written, for effective stakeholder engagement.
- Proficiency with help desk software and remote control tools.
- Good knowledge of Apple MacOS administration and basic networking principles.
- Strong troubleshooting skills with a proven ability to diagnose and resolve technical issues independently.
- Ability to work autonomously while maintaining a high standard of customer satisfaction.
- Competitive salary package commensurate with experience.
- Opportunities for professional growth and continuous learning in a tech-driven environment.
- Collaborative and innovative workplace culture.
- Health insurance and other employee wellness benefits.