About the Role
Fort Knox Group, a premier security and financial outfit in West Africa with over 95 years of global experience, is seeking a skilled HR Operations & Vendor Management Officer to join our team in Abuja, Nigeria. In this role, you will play a pivotal part in managing vendor relationships, streamlining HR operations for outsourced personnel, and ensuring absolute accuracy in payroll and workforce data analytics.
Key Responsibilities- Manage relationships with vendors and service providers to ensure optimal service delivery and strict adherence to SLAs.
- Coordinate HR operations and administrative processes for outsourced employees, tracking deployments, exits, and headcount.
- Validate payroll data, timesheets, and documentation with high accuracy using advanced Microsoft Excel tools like Pivot Tables and XLOOKUP/VLOOKUP.
- Monitor compliance with Nigerian labor regulations, statutory obligations, and internal company policies.
- Resolve employee and vendor discrepancies promptly while driving continuous improvement in HR processes.
- Prepare comprehensive periodic workforce analytics, operational insights, and vendor performance reports for management.
- Bachelor's degree in Human Resources, Business Administration, Social Sciences, or a related discipline.
- 3 to 5 years of hands-on experience in HR operations, vendor management, or outsourcing administration.
- Demonstrated expertise in managing large employee populations and performing meticulous payroll validations.
- Advanced proficiency in Microsoft Excel, including data analysis, reporting, Pivot Tables, and VLOOKUP functions.
- Exceptional stakeholder engagement, problem-solving, and communication skills with high integrity and attention to detail.
- Competitive salary and performance-based incentives.
- Opportunities for professional growth within a reputable multinational security and financial group.
- Comprehensive health insurance and wellness support.
- Collaborative and dynamic working environment in Abuja, Nigeria.