About the Role
ORIKI Group, a premier luxury skincare and wellness brand fusing natural ingredients with scientific research, is seeking a dynamic and results-driven HMO Partnerships Officer to join our expanding team in Nigeria. In this role, you will play a crucial part in bridging our luxury wellness and grooming services with Health Maintenance Organizations, ensuring seamless service delivery and robust partnership growth for our health-conscious clientele.
Key Responsibilities- Manage and nurture relationships with existing and prospective HMO partners to expand our network and market reach.
- Coordinate client bookings, spa appointments, and service delivery for all HMO-covered clients, ensuring exceptional customer satisfaction.
- Process, submit, and diligently track HMO claims and payments to maintain a healthy cash flow.
- Follow up proactively on outstanding, rejected, or disputed claims to achieve timely resolution.
- Prepare comprehensive reports on claims processing, revenue generation, and overall partnership performance for management.
- Identify strategic opportunities to expand HMO partnerships, introduce new service offerings, and increase revenue.
- Ensure strict compliance with all HMO service-level agreements, operational guidelines, and internal company policies.
- Minimum of 2 years of proven professional experience in business development, sales, marketing, or strategic partnerships.
- Bachelor's degree in Business Administration, Management, or a related academic field.
- Strong interpersonal, communication, negotiation, and relationship management skills.
- Exceptional analytical abilities with keen attention to detail for claims processing and reporting.
- Prior working experience with HMOs, healthcare administration, hospitality, or the wellness industry will be a distinct advantage.
- Competitive salary with performance-based incentives.
- Opportunities for professional growth and career advancement within a luxury lifestyle brand.
- Employee discounts on our exclusive range of natural skincare and grooming products.
- A vibrant, supportive, and health-focused work environment.