Guest Relations Host

Jones Lang LaSalle Incorporated - JLL | Lagos, Nigeria

Full-Time Posted today 0 views

About the Role

Jones Lang LaSalle Incorporated (JLL) is seeking a polished, customer-centric Guest Relations Host to elevate our workplace experience in Nigeria. In this dynamic role, you will act as a primary brand ambassador, delivering a 5-star hotelier-style service to all employees, clients, and visitors. You will manage frontline touchpoints, creating moments of inspiration and delight across daily operations.

Key Responsibilities
  • Deliver warm, professional reception and visitor management, including greeting guests, issuing security passes, and coordinating arrivals.
  • Manage meeting rooms and client suites, ensuring pristine presentation, equipment readiness, and seamless booking system operations.
  • Coordinate corporate events, hospitality services, and food and beverage arrangements in collaboration with vendors and facilities teams.
  • Maintain high-end user satisfaction across pantries, social hubs, and utility areas by monitoring cleanliness and inventory.
  • Provide comprehensive support to new joiners through orientations, campus tours, and facility guidance.

Qualifications
  • Minimum of 3 years of experience in high-end hospitality, guest relations, or corporate reception.
  • Fluent in English with exceptional verbal and written communication skills.
  • Proficiency in Microsoft Office Suite and modern workplace management tools.
  • Strong problem-solving abilities, high attention to detail, and a proactive, flexible approach.
  • Immaculate grooming standards and a proven track record of delivering outstanding customer service.

Benefits
  • Competitive salary and performance-based incentives.
  • Comprehensive health insurance coverage.
  • Continuous professional development and global career growth opportunities.

Skills

Customer Service Hospitality Management Event Coordination Reception Management Microsoft Office Problem Solving
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