About the Role
Peak Diagnostic Services Limited has been a trusted leader in medical laboratory services and clinical operations in Lagos, Nigeria, since 2006. We are committed to delivering accurate, timely diagnoses that empower better healthcare and improve clinical outcomes for our local and international communities. We are currently looking for a friendly, highly organized, and professional Front Desk Officer to serve as the welcoming first point of contact for our organization.
Key Responsibilities- Greet and welcome all patients, visitors, and clients warmly and professionally upon arrival.
- Manage front-desk operations, including answering, screening, and forwarding incoming phone calls.
- Respond promptly to patient and visitor inquiries regarding laboratory services, test procedures, and general information.
- Maintain a clean, organized, and welcoming reception area at all times.
- Handle appointment scheduling, patient registration, and basic administrative record-keeping.
- Ensure efficient communication between patients and clinical or administrative staff.
- Minimum of OND, HND, or Bachelor Degree in a relevant field.
- Proven work experience as a Front Desk Officer, Receptionist, or similar customer-facing role, preferably in a healthcare or corporate environment.
- Exceptional verbal and written communication skills in English.
- Strong interpersonal skills with a warm, empathetic, and professional demeanor.
- Proficiency in basic computer applications and office software.
- Must reside around Lagos Island or easily commute to 19 Alli Street, Off Tinubu Square, Lagos Island.
- Competitive salary package commensurate with experience.
- Opportunities for professional growth and skill development within a reputable medical diagnostic firm.
- A supportive, collaborative, and health-focused work environment.