About the Role
Brilliant Performance Solutions Limited is seeking a dynamic, articulate, and self-driven Estate Officer on behalf of our client to oversee property management operations and ensure optimal tenancy standards. Due to increasing business activities, we require a dedicated professional who can excel in a fast-paced environment and deliver exceptional property and tenant management services within designated areas in Lagos.
Key Responsibilities- Manage individual cases using the casework principle, utilizing key partner resources and maintaining effective communication.
- Conduct scheduled property visits and courtesy calls in line with agreed performance standards and timescales.
- Take a proactive approach in handling planned, cyclical, environmental, and tenancy management issues.
- Work closely with team members to uphold high environmental standards, resolve tenancy breaches, and support tenants.
- Serve statutory notices and legal documents as required while collaborating with specialist officers.
- Monitor property conditions, identify defects, and ensure repairs and improvements meet satisfactory standards.
- Develop partnerships with the police, tenancy support teams, and enforcement agencies to reduce crime and address community concerns.
- Handle complaints, represent tenant enquiries, and make appropriate referrals to internal and external support services.
- Minimum of 4 years of proven experience in a similar estate management role.
- Prior experience working within the construction industry will be an added advantage.
- Mandatory professional qualification in Estate Management.
- Candidates residing within Ikeja and its environs will be given highest preference.
- Strong communication, problem-solving, and interpersonal skills.
- Very competitive salary package commensurate with experience and industry standards.Opportunities for professional growth and career advancement within a reputable organization.A collaborative and supportive work environment.