About the Role
Recare is a renowned personal style company founded in 1997, utilizing plant-based chemistry to help Africans live beautifully through exceptional hair care, skincare, cosmetics, and personal care solutions. As the proud parent brand behind trusted names like Natures Gentle Touch, Nonstop, and Hairsavvy, we are expanding our digital footprint and seeking a results-driven E-Commerce Executive to join our vibrant team in Nigeria. In this role, you will play a pivotal part in shaping our online presence, optimizing customer journeys, and driving robust e-commerce revenue growth.
Key Responsibilities- Initiate and complete the selection process for customer online orders, ensuring seamless order fulfillment and high customer satisfaction.
- Develop comprehensive analytics on the e-commerce business to yield actionable improvements and track site performance.
- Handle vendor and product management duties by coordinating new product setups and maintaining existing product catalogs.
- Manage existing vendor relationships and help establish new, workable partnerships to expand our product offerings.
- Oversee on-site customer shopping experiences through effective product organization and dynamic site management activities.
- Manage monthly marketing calendars to support site merchandising plans and communicate promotional details for online campaigns.
- Monitor, track, and report on all email and marketing campaigns to keep management abreast of digital marketing activities.
- Develop detailed project plans, critical path analyses, contingencies, and milestone trackers for assigned projects.
- Assist in forecasting prices, sales, margins, and inventory by leveraging thorough research on applicable marketing trends.
- Bachelor's degree in Business Administration, Marketing, E-Commerce, or a related field.
- Minimum of 2-4 years of proven experience in e-commerce management, digital marketing, or online retail.
- Strong proficiency in Channel Strategy Management, Brand & Category Management, and Customer Plan Implementation.
- Demonstrated ability in the development and management of marketing and sales infrastructure.
- Exceptional analytical skills with the ability to interpret complex business metrics and site performance data.
- Excellent communication, project management, and vendor negotiation skills.
- Competitive salary and performance-based incentives.
- Health insurance coverage and wellness benefits.
- Opportunities for professional growth and career advancement within a leading beauty and personal care company.
- A collaborative, creative, and inclusive work environment.