Digital Officer (Nigeria)

About the Role

BBC Media Action, the international charity of the BBC, is seeking a talented Digital Officer to join our team in Nigeria on a 2-year fixed-term contract. In this vital role, you will support a multi-media Social and Behaviour Change Communication (SBCC) programme focused on family planning in Northern Nigeria. You will work closely with the Senior Digital Producer and creative teams to manage digital channels, publish impactful content, moderate online communities, and monitor campaign performance.

• Manage day-to-day operations of social media and digital platforms to ensure consistent and timely content delivery.
• Prepare, schedule, and publish approved content aligned with digital content calendars and campaign objectives.
• Adapt copy and multimedia formats for different channels with appropriate captions, hashtags, and calls to action.
• Monitor audience interactions, moderate online discussions, and escalate sensitive safeguarding issues according to guidelines.
• Gather audience feedback and insights to share with the creative team for ongoing content improvement.
• Support the coordination of digital campaigns, promotions, and influencer engagement initiatives.
• Track digital performance across platforms and compile comprehensive analytics and engagement reports.
• Maintain well-organised digital content calendars, publishing records, and asset libraries.

• 3 to 5 years of proven experience in digital communications, social media management, or digital content coordination.
• Practical expertise in managing social media accounts, scheduling content, and using analytics tools.
• Strong written communication skills with the ability to create engaging, audience-appropriate copy.
• Demonstrated experience in online community management, content moderation, and audience engagement.
• Understanding of BBC editorial values and application to digital content.
• Previous experience working in international development, social impact, or behaviour change sectors.
• Strong familiarity with digital audiences in Nigeria, specifically Northern audiences.
• Fluency in the Hausa language is essential.

• Competitive fixed-term contract for 2 years with a globally recognised international media development organisation.
• Opportunity to contribute to high-impact health and social change campaigns in Nigeria.
• Collaborative, dynamic, and mission-driven work environment with professional growth opportunities.

Skills