Customer Growth and Sales Manager

About the Role

OmniRetail is a unified consumer goods distribution platform transforming traditional trade through digital innovation. Our ecosystem includes OmniBiz, Mplify, and OmniPay, empowering stakeholders across the supply chain. We are currently seeking a dynamic and results-driven Customer Growth and Sales Manager to spearhead retailer acquisition, revenue acceleration, and field sales performance across our Micro Fulfilment Centre (MFC) network in Nigeria.

• Drive aggressive retailer acquisition, activation, and repeat sales within assigned territories.
• Manage, mentor, and optimize the productivity of field sales teams, including Product Sales Executives (PSEs).
• Develop and execute strategic plans to consistently achieve ambitious sales and customer growth targets.
• Identify high-potential business opportunities and successfully convert prospects into active, engaged retailers.
• Monitor daily sales performance metrics and implement proactive strategies to improve conversion and retention results.
• Collaborate with cross-functional teams to ensure seamless service delivery and customer satisfaction.

• Minimum of 3 to 5 years of proven experience in field sales, sales management, or business development within the Nigerian market.
• Demonstrated track record of successfully acquiring customers and consistently meeting or exceeding revenue targets.
• Hands-on experience in recruiting, training, and managing high-performing field sales teams.
• Strong negotiation, interpersonal communication, and data analytical skills.
• Willingness and readiness to travel frequently across various MFC operational locations.
• Familiarity with the FMCG, B2B e-commerce, or retail tech ecosystem is a distinct advantage.

• Competitive salary with a performance-based bonus structure.
• Opportunities for rapid career growth within a fast-scaling technology company.
• Comprehensive health insurance coverage.
• A collaborative and innovative work environment shaping the future of African commerce.

Skills