About the Role
LemFi is the financial engine for underserved communities, processing remittances, multi-currency accounts, and payments across more than 21 countries. We are seeking a dedicated AML Operations Analyst - Fraud to protect our global users and platform from financial crimes while ensuring a seamless customer experience.
Key Responsibilities- Review and resolve fraud alerts and cases with timely, accurate decisions to block, restrict, or release suspicious activity.
- Conduct end-to-end investigations into card funding fraud, account takeovers, authorized push payment (APP) scams, and coordinated networks.
- Handle fraud reports, recall requests, and chargebacks while ensuring strict compliance with industry deadlines and service level agreements.
- Identify emerging fraud patterns and collaborate with product, engineering, and payments teams to optimize risk rules.
- Escalate complex anti-money laundering concerns to the AML compliance team.
- 1 to 3 years of hands-on fraud investigation experience within a bank, fintech, or payment service provider.
- Demonstrated expertise in card fraud, chargeback management, APP scams, and account takeover prevention.
- Strong working knowledge of Google Sheets or Excel, with SQL or Metabase proficiency considered a strong advantage.
- Professional certifications such as CFE, CAMS, or ICA are highly preferred.
- Flexibility to work in a 24/7 operational environment, including rotational shifts, weekends, and public holidays.
- Competitive salary with opportunities for internal career progression across compliance and risk teams.
- Remote-friendly work culture collaborating with a talented global team spanning multiple continents.
- Comprehensive professional development and mentorship in the fast-growing fintech and neobanking sector.