About the Role
Dotts Media House, Africa's leading digital marketing firm, is looking for a results-driven Account Manager to join our growing team in Nigeria. In this role, you will serve as the primary point of contact for our corporate, institutional, and agency partners, bridging the gap between client objectives and creative execution to deliver award-winning digital campaigns.
Key Responsibilities- Serve as the primary relationship manager for assigned advertisers and agencies, ensuring exceptional service delivery.
- Onboard new brands and agencies seamlessly onto the platform.
- Understand clients campaign objectives, target audiences, budgets, and deliverables.
- Review campaign briefs thoroughly before they go live and ensure correct structuring for creators.
- Support advertisers in selecting suitable creators and monitor overall campaign progress.
- Coordinate effective communication between advertisers, creators, and internal cross-functional teams.
- Resolve campaign-related issues and escalations promptly and professionally.
- Track campaign performance, provide regular updates, and prepare comprehensive performance reports.
- Identify strategic opportunities for clients to run additional campaigns and expand their reach.
- Gather client feedback to communicate product and service improvement opportunities.
- Bachelor's degree in Marketing, Communications, Business Administration, or a related field.
- Proven experience in account management, client success, or digital marketing within a fast-paced agency environment.
- Deep understanding of the Nigerian and African digital media landscape, influencer marketing, and public relations.
- Exceptional communication, negotiation, and interpersonal skills.
- Strong analytical skills with the ability to interpret data and generate insightful campaign reports.
- Demonstrated ability to manage multiple projects simultaneously while meeting strict deadlines.
- Competitive salary with performance-based incentives.
- Opportunities for professional growth and career advancement at Africa's leading digital agency.
- Collaborative, vibrant, and innovative work environment.
- Health insurance and other employee wellness benefits.