About the Role
Kloverharris Limited is a premier Human Resource and IT Consulting company dedicated to providing high-quality solutions to businesses across Africa. We pride ourselves on helping organizations overcome operational challenges and achieve optimal performance through deep industry expertise and innovative tools. We are currently seeking a friendly, presentable, and customer-oriented Waitress to join our vibrant team at the park.
In this role, you will play a vital part in creating a welcoming atmosphere for our guests. The ideal candidate will possess a passion for hospitality, excellent communication skills, and the ability to thrive in a fast-paced environment while maintaining a cheerful disposition.
Key Responsibilities- Welcome guests warmly, assist with seating arrangements, and present menus with detailed information about available meals and specials.
- Take accurate food and beverage orders and communicate them promptly to the kitchen and bar staff.
- Serve meals and drinks efficiently, ensuring a professional and timely presentation to guests.
- Attend to customer requests, inquiries, and complaints courteously, ensuring high levels of satisfaction throughout their visit.
- Maintain clean, neat, and properly arranged tables, chairs, and surrounding dining areas.
- Process customer bills and payments accurately while adhering to financial and operational guidelines.
- Ensure strict compliance with food hygiene, safety, and sanitation standards at all times.
- Collaborate with kitchen and service team members to guarantee smooth and efficient service delivery.
- Minimum of an SSCE qualification; an OND or equivalent in a related field is an added advantage.
- Previous work experience as a waitress or in a hospitality and restaurant environment is highly desirable.
- Good verbal communication, listening, and interpersonal skills.
- Customer-focused with a friendly, welcoming, and professional disposition.
- Immaculate personal hygiene, neat appearance, and well-groomed presentation.
- Ability to work under pressure, multitask, and manage time effectively.
- Flexibility to work varied shifts, including weekends and public holidays.
- Competitive salary and performance-based incentives.
- Opportunities for professional growth and hospitality training.
- Dynamic, supportive, and engaging work environment.
- Staff meals and other welfare benefits.