Waiters

About the Role

Niji Hotel, the esteemed hospitality subsidiary of the renowned Niji Group founded by Kolawole Adeniji, is looking for dedicated and customer-focused Waiters to join our vibrant team in Oroki Estate, Osogbo, Osun State. Formerly known as Ripples Hotels & Suites, we are committed to delivering top-tier hospitality services, ensuring every guest enjoys a memorable and delightful dining experience. If you possess a passion for food service and exceptional interpersonal skills, we want you on our team.

• Greet and welcome guests warmly upon arrival, presenting menus and offering detailed recommendations on food and beverage selections.
• Take accurate food and beverage orders, communicating them clearly and promptly to the kitchen and bar staff.
• Serve orders efficiently while maintaining high standards of presentation and ensuring guest satisfaction throughout their dining experience.
• Handle payments, operate the point-of-sale system accurately, and manage billing transactions professionally.
• Maintain cleanliness and organization of the dining area, tables, and service stations in compliance with health and safety standards.
• Resolve any guest complaints or concerns promptly and professionally, escalating issues to management when necessary.

• Possess relevant academic qualifications in hospitality management, catering, or a related field.
• Proven professional experience working as a waiter, server, or in a similar hospitality role within a reputable hotel or restaurant.
• Exceptional communication, interpersonal, and customer service skills with a friendly and approachable demeanor.
• Ability to multitask, remain calm, and work efficiently in a fast-paced, high-pressure environment.
• Strong attention to detail and a commitment to maintaining high standards of hygiene and presentation.
• Residency in or willingness to relocate to Osogbo, Osun State.

• Competitive salary with opportunities for performance-based incentives.
• Comprehensive training and professional development within a growing hospitality brand.
• A supportive and dynamic work environment within a reputable Nigerian conglomerate.
• Staff meals and other attractive company welfare benefits.

Skills