Transaction Officer – CPC

About the Role

Kimberly Ryan is a premier provider of human resource solutions across Africa, dedicated to helping clients build superior human capital and business advantages. We are currently looking for a dynamic and dedicated Transaction Officer to join our Central Processing Centre (CPC). In this role, you will be responsible for the first-level processing and reconciliation of CPC activities, ensuring accurate and timely execution of transactions while providing robust operational support to stockbrokers and internal stakeholders.

• Process e-mandates and dividend payments seamlessly across multiple channels.
• Manage transfer forms, dematerialisation requests, and digitise various signature specimens.
• Handle probate processing, administration, and coordinate with legal teams.
• Process funds and bond payments accurately and efficiently.
• Act as a key liaison providing support and resolving enquiries for stockbrokers.
• Collaborate with Legal and Compliance Units, as well as external probate lawyers.
• Conduct thorough monthly reconciliations of core CPC activities within stipulated timelines.
• Resolve client and stakeholder complaints promptly while reporting directly to the Team Lead.

• Possess an HND or Bachelor Degree in any relevant discipline.
• Minimum of one year of relevant professional work experience in operations or transaction processing.
• Demonstrated critical thinking, problem-solving, and strong analytical skills.
• Exceptional written and verbal communication abilities paired with strong interpersonal skills.
• Proficiency in using the Microsoft Office Suite and industry-specific tools.
• Strong organizational skills, excellent time management, and meticulous attention to detail.
• Willingness to comply with company policies and engage in continuous professional development.

• Competitive salary and compensation package aligned with industry standards.
• Comprehensive training programmes to foster continuous learning and career advancement.
• Collaborative and dynamic work environment within a leading African HR organization.
• Opportunities to interact with top-tier financial professionals and stockbrokers.

Skills