About the Role
Newedge Finance Limited is a CBN-licensed financial institution established in 2019, dedicated to providing reliable loans, investments, and financial advisory solutions across Nigeria. We are currently seeking a dynamic and results-driven Telesales Representative to join our growing team. Ideal candidates should reside within Ogba, Ikeja, Berger, and surrounding areas in Lagos State. In this role, you will be instrumental in driving business growth through proactive outbound calling, client engagement, and effective promotion of our financial products.
Key Responsibilities- Make outbound calls to prospective and existing customers to promote company services.
- Provide accurate and detailed information regarding loans, investments, and financial advisory solutions.
- Follow up on generated leads diligently and build lasting customer relationships.
- Achieve and exceed daily, weekly, and monthly performance and sales targets.
- Handle customer inquiries and complaints with high levels of professionalism.
- Document all customer interactions and update database records accurately.
- Escalate complex customer issues to the appropriate internal department when necessary.
- Minimum of NCE, OND, HND, BSc, or equivalent academic qualification.
- Must possess an Android smartphone with at least 3GB RAM.
- Exceptional verbal communication, persuasion, and interpersonal negotiation skills.
- Proven ability to thrive in a fast-paced, target-driven environment.
- Basic computer literacy and proficiency with mobile applications.
- Previous experience in a call center, telesales, or customer service role is an added advantage.
- Competitive monthly salary of N120,000 to N150,000.
- Attractive performance-based bonuses and financial incentives.
- Monthly transportation allowance.
- Opportunities for rapid career growth and professional development.
- Potential eligibility for fully remote work arrangements after a successful three-month probation period.
- A supportive, collaborative, and professional working environment.