About the Role
TeamAce Limited is a leading business solutions company dedicated to helping organizations thrive through exceptional talent, data-driven processes, and innovative technology. We are currently seeking a dynamic, self-motivated, and results-oriented Telesale Executive to join our energetic team in Nigeria. In this role, you will play a vital part in driving our business growth by converting leads, managing customer accounts, and delivering outstanding service.
Key Responsibilities- Drive customer acquisition through assigned and self-generated leads to consistently achieve or exceed monthly sales targets.
- Engage prospective customers professionally, effectively close sales, provide application support, and nurture existing client relationships.
- Promptly attend to customer enquiries, complaints, loan processing requests, and other inquiries within agreed service standards.
- Process loan transactions accurately and efficiently in line with established company policies and operational procedures.
- Deliver exceptional customer service while meeting assigned Key Performance Indicators (KPIs) and performance metrics.
- Provide valuable feedback on customer needs, product features, and internal processes to support continuous business improvement.
- Possession of a Bachelor's Degree (B.Sc.) in any relevant field from a recognized institution.
- 0 to 2 years of relevant professional work experience in a fast-paced environment.
- Prior experience in telesales, telemarketing, direct sales, customer acquisition, or related financial services roles will be a strong added advantage.
- Exceptional verbal and written communication skills coupled with strong interpersonal abilities.
- Demonstrated strength in relationship-building, active listening, negotiation, and problem-solving.
- Highly self-motivated, target-driven, and capable of thriving in a fast-paced, competitive environment.
- Competitive salary package with attractive performance-based sales commissions.
- Comprehensive health insurance coverage and wellness benefits.
- Continuous professional development, sales training, and clear career advancement pathways.
- A collaborative, dynamic, and supportive work culture that values innovation and success.