About the Role
ipNX Nigeria Limited, a leading provider of telecommunications and IT services in Nigeria, is seeking a results-driven Technical Product Manager for its X-iCE Division. In this role, you will own the end-to-end lifecycle of our networking and smart home product portfolio, including Wi-Fi mesh systems, routers, access points, and connected devices. You will collaborate closely with original equipment manufacturers (OEMs) and engineering partners to drive firmware releases, security updates, and performance enhancements while championing an exceptional customer experience. This position is based in Ikeja, Lagos, and requires a dedicated professional with deep hands-on expertise in network hardware and device lifecycle governance.
Key Responsibilities- Manage the full product lifecycle for routers, Wi-Fi access points, mesh networks, and smart home devices within the Nigerian market.
- Coordinate closely with OEMs and engineering partners on firmware development, rigorous testing, security patches, and deployment schedules.
- Develop comprehensive technical specifications, test plans, release notes, and product lifecycle dashboards.
- Drive vulnerability management and enforce secure update practices across all deployed networking hardware.
- Monitor product reliability metrics, manage SLAs, and define clear escalation paths for hardware and firmware issues.
- Translate market trends and customer feedback into actionable product improvements and roadmap enhancements.
- Bachelor's degree (BSc, BEng, or BTech) in Computer Engineering, Electrical/Electronic Engineering, Computer Science, or a related discipline with a minimum of a Second Class Upper (2.1) or Upper Credit.
- Minimum of 5 years of hands-on experience in networking engineering, technical product management, or technical vendor management.
- Demonstrated practical knowledge of routers, Wi-Fi access points, mesh networking, LAN/WAN fundamentals, and hardware troubleshooting.
- Proven track record of managing firmware lifecycles, vulnerability remediation, and secure deployment practices.
- Strong stakeholder management skills with experience overseeing OEM relationships and outsourced engineering partners.
- Preferred advantages include familiarity with Linux-based embedded systems, OpenWrt, SNMP, TR-069/TR-369 protocols, CCNA certification, and cybersecurity vulnerability management.
- Must be based in or fully willing to relocate to Ikeja, Lagos.
- Competitive salary package commensurate with experience.
- Opportunities for professional growth within a pioneering telecommunications infrastructure company.
- Dynamic and collaborative work environment tackling innovative smart home and networking technologies.