About the Role
Moniepoint is a leading financial technology company digitising Africa’s real economy by building a comprehensive financial ecosystem for businesses. We are currently looking for a strategic and detail-oriented Team Lead, Workforce Lifecycle Services to join our dynamic People Operations team and own the end-to-end experience of how independent contractors join, transition, and exit Moniepoint.
Key Responsibilities- Set the strategic vision and roadmap for onboarding, offboarding, and transition management pillars across all Moniepoint operating entities.
- Lead, mentor, and develop a high-performing workforce operations team to deliver consistent, efficient, and compliant lifecycle processes.
- Partner closely with Workforce Business Partners, IT, Compliance, and other Centres of Excellence to ensure total process alignment and business readiness.
- Standardize and scale operational frameworks by leveraging modern HR technology and automation tools to reduce manual interventions.
- Ensure all workforce lifecycle activities strictly adhere to internal governance policies, data protection regulations, and local labor laws.
- Track and analyze lifecycle data to uncover trends, measure service level agreements, and continuously improve the contractor experience.
- 5 to 7 years of HR or People Operations experience with demonstrated expertise in onboarding and offboarding workflows.
- Proven track record of designing, documenting, and scaling operational processes within high-growth, fast-paced environments.
- Hands-on experience supporting multi-entity or cross-border operations across regional or international markets.
- Working knowledge of modern HR tech stacks, automation tools, and contractor management platforms such as Workday, BambooHR, or Deel.
- Strong organizational skills with a human-centric approach, operational agility, and a commitment to high professional standards.
- Competitive compensation package with comprehensive benefits and impactful career growth opportunities.
- Collaborative, innovative, and flexible work culture with continuous support for professional development.