Supervisor

G51 Group | Lagos, Nigeria

Full-Time Posted today 2 views

About the Role

G51 Group is one of Lagos most dynamic lifestyle and hospitality companies, creating destinations where people gather, connect, and make memories. Founded on a vision of excellence, innovation, and customer satisfaction, our brands span multiple sectors including hospitality, nightlife, fitness, and transportation. Through carefully designed experiences and world-class service delivery, we continue to set new standards in the industry. We are currently looking for a motivated and results-driven Supervisor to join our growing team.

Key Responsibilities
  • Oversee daily operational activities across our vibrant hospitality and lifestyle venues to ensure seamless service delivery.
  • Monitor staff performance, provide ongoing training, and foster a culture of excellence and teamwork.
  • Address customer inquiries and resolve any operational issues promptly to maintain high satisfaction standards.
  • Ensure strict compliance with health, safety, and company policies across all assigned service areas.
  • Prepare daily and weekly operational reports for senior management, highlighting performance metrics and areas for improvement.
  • Manage inventory levels, coordinate supply orders, and assist in optimizing resource allocation to reduce operational costs.
Qualifications
  • Minimum of an OND, HND, or Bachelor degree in Business Administration, Hospitality Management, or a related field.
  • Proven work experience as a Supervisor or in a similar operational role within the hospitality, nightlife, or service sector.
  • Strong leadership abilities with a track record of motivating teams to achieve high performance targets.
  • Excellent communication, interpersonal, and conflict-resolution skills.
  • Ability to multitask, prioritize tasks, and thrive in a fast-paced, high-pressure environment in Lagos.
  • Proficiency in basic computer applications and inventory management software.
Benefits
  • Competitive salary with performance-based incentives.
  • Comprehensive health insurance coverage.
  • Opportunities for professional growth and rapid career advancement within a leading lifestyle group.
  • Dynamic, exciting, and supportive work environment.

Skills

Operations Management Team Leadership Customer Service Hospitality Management Problem Solving Inventory Management

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