About the Role
Dicalo Consulting Group is seeking a dynamic, results-driven Store Manager to lead our high-end interior design showroom in Nigeria. In this role, you will combine your passion for aesthetic excellence with a proven talent for luxury retail sales and team leadership. You will be responsible for transforming our showroom into an inspiring space that captivates high-net-worth clients, architects, and real estate professionals while aggressively driving revenue and maintaining flawless daily operations.
Key Responsibilities- Own and successfully achieve monthly and annual showroom sales targets by converting walk-in traffic and high-value leads into paying customers.
- Drive cross-selling and upselling of premium furniture, decor, lighting, and comprehensive interior design services.
- Maintain impeccable showroom merchandising standards, ensuring visual displays, price tags, and product arrangements reflect a luxury brand identity.
- Deliver white-glove customer service, offering expert advice on materials, color schemes, and tailored interior solutions.
- Supervise, train, and motivate sales associates and store personnel to maximize daily productivity and performance.
- Conduct regular inventory counts, manage stock levels seamlessly, and collaborate with the warehouse and procurement teams.
- Prepare comprehensive reports detailing sales trends, best-selling items, slow-moving stock, and valuable customer feedback.
- Bachelor's degree or HND in Business Administration, Marketing, Interior Design, or a related discipline.
- 3 to 5 years of proven experience as a Store Manager, Showroom Manager, or Senior Sales Lead in luxury retail, furniture, interior design, or high-end fashion.
- Demonstrated expertise in sales closing techniques, high-ticket negotiation, and relationship management with affluent clients.
- A refined aesthetic sense and genuine passion for interior design and home decor.
- Exceptional verbal and written communication skills with strong presentation abilities.
- Proficiency in MS Excel, sales reporting tools, and modern POS inventory systems.
- Competitive salary package.
- Regular transport and lunch allowances.
- Opportunities for professional growth within a reputable consulting and management group.