About the Role
FMR Agency is seeking a proactive, organized, and customer-focused Store Manager to join our client's dynamic team in Nigeria. In this role, you will be responsible for overseeing the day-to-day operations of the store, ensuring excellent customer service, maintaining accurate inventory records, coordinating order fulfillment, and supporting overall business growth. This is a fantastic opportunity for an independent professional looking to make a tangible impact in a fast-paced retail environment.
Key Responsibilities- Oversee daily store operations to ensure the retail environment remains clean, organized, and fully stocked.
- Monitor inventory levels, maintain accurate stock records, and coordinate timely restocking activities.
- Attend to walk-in customers, provide expert product recommendations, and deliver exceptional customer service.
- Process customer orders accurately and coordinate smooth deliveries with logistics partners.
- Conduct basic product and market research to stay informed about skincare products and industry trends.
- Maintain precise records of sales, inventory, customer orders, and daily store activities.
- Prepare routine operational and sales reports while reporting inventory discrepancies and customer feedback to management.
- Minimum of an OND, HND, or Bachelor's degree in any relevant discipline.
- 2 to 4 years of proven experience in store management, retail operations, or inventory management.
- Strong customer service and interpersonal communication skills.
- Demonstrated knowledge of inventory management and accurate record-keeping practices.
- Proficiency in Microsoft Office, particularly Microsoft Excel.
- Strong organizational skills with meticulous attention to detail.
- Ability to work independently and manage multiple responsibilities in a fast-paced environment.
- Previous experience in the skincare, beauty, or retail industry will be an added advantage.
- Competitive salary package commensurate with experience.
- Opportunities for professional growth and career advancement.
- A collaborative and supportive work environment.