About the Role
Moniepoint Inc. is a leading financial technology company digitizing Africa's real economy by building an innovative financial ecosystem for businesses. As our Senior UX Researcher, you will be the vital voice of our users, playing a critical role in shaping our product strategy by uncovering deep insights into the needs, behaviors, and aspirations of consumers across Nigeria.
Key Responsibilities- Lead and execute end-to-end qualitative and quantitative research across the product lifecycle, from discovery to delivery.
- Utilize diverse methodologies including in-depth interviews, ethnographic studies, usability testing, and surveys tailored to the Nigerian market context.
- Synthesize complex research data into actionable frameworks such as personas and journey maps to drive cross-functional empathy.
- Partner closely with product managers, designers, and engineers to translate business challenges into strategic research questions.
- Scale our research operations, maintaining robust research repositories and participant management systems.
- 6+ years of professional experience in UX research or product research, specifically within digital B2C environments.
- Extensive hands-on experience researching African markets, with a primary focus on Nigeria.
- Advanced expertise in both qualitative and quantitative research methodologies and data synthesis.
- Proven proficiency with industry research tools like UserTesting, Maze, and Typeform.
- Demonstrated ability to translate user insights into tangible business strategies and product improvements.
- Competitive salary and comprehensive healthcare benefits package.
- Opportunity to influence financial inclusion and digital transformation across Africa.
- Collaborative, fast-paced, and innovative work culture with strong growth potential.