About the Role
inq. is a global leading-edge solutions provider specializing in innovative, business-relevant services including Edge AI and IoT, Fabric, SDN/NFV for Edge Cloud, Secure Access Services Edge, and Elastic Edge. We are currently looking for a driven and results-oriented Senior Account Manager to join our growing team in Nigeria. In this pivotal role, you will act as the primary point of contact for allocated accounts, spearheading strategies to acquire new logo client accounts and expand our digital solutions portfolio.
Key Responsibilities- Manage allocated accounts as the primary point of contact, building strong relationships to identify new business opportunities and drive up-selling and cross-selling.
- Grow account coverage by acquiring new logo client accounts and increasing inq's share of wallet across managed portfolios.
- Maintain a robust 4X pipeline cover of given targets at all times by balancing focus between prospects and ongoing business opportunities.
- Maintain 100% prompt and accurate CRM and Salesforce records, delivering reliable monthly and quarterly sales forecasts.
- Develop and execute comprehensive account plans, manage commercial governance, and ensure strict compliance with legal, contractual, and project deployment requirements.
- Collaborate cross-functionally with finance, support, and technical teams to guarantee customer satisfaction, seamless onboarding, and effective problem management.
- Minimum of 3 years of proven experience in account management within the telecommunications environment, solution sales, relationship management, and networking technologies.
- Deep industry knowledge of the mobile and fixed enterprise business sector, including competitor intelligence and market trends.
- Strong expertise in solution selling, opportunity management, territory management, and account planning.
- Exceptional interpersonal, negotiation, objection-handling, and communication skills.
- Proficiency in Microsoft and Google applications, alongside advanced CRM usage.
- A confident, sales-oriented mindset with high self-motivation, accountability, and analytical capabilities.
- Competitive salary package with attractive performance-based incentives and sales commissions.
- Opportunities for continuous professional development, product training, and career advancement.
- Collaborative, dynamic work environment within a leading-edge global technology solutions provider.