About the Role
mDoc Healthcare is a leading telehealth information and technology firm dedicated to transforming healthcare delivery across Sub-Saharan Africa. We operate at the vital intersection of patients and service providers, deploying innovative technology solutions to improve health outcomes for individuals living with chronic conditions. We are currently looking for a versatile Sales and Onboarding Representative who can seamlessly transition from pitching corporate clients to facilitating hands-on digital health onboarding sessions at our physical hubs.
Key Responsibilities- Drive 70% of daily efforts toward sales by identifying and pitching prospective corporate organizations, conducting product demos, managing the full sales cycle from initial contact to contract signing, and consistently meeting weekly and monthly targets.
- Dedicate 30% of responsibilities to client onboarding by registering new members, accurately recording essential health metrics including blood pressure, glucose, weight, and BMI.
- Guide new users through the mDoc application to ensure every member leaves confident in navigating and utilizing our digital health platform.
- Manage CRM platforms and digital tools effectively while providing compassionate support during a user's first digital health experience.
- Hold an HND or Bachelor's degree in Marketing, Business Administration, Public Health, Communications, or a related academic field.
- Possess 1 to 3 years of proven sales experience with a track record of meeting or exceeding assigned performance targets.
- Prior working experience in healthcare, health tech, pharmaceuticals, insurance, or the technology sector is strongly preferred.
- Demonstrate strong proficiency with CRM systems, digital tools, and the ability to teach technology to diverse audiences.
- Possess the ability to take vital signs accurately or exhibit a strong, rapid willingness to learn clinical basics.
- Maintain reliable transport and the professional flexibility required for occasional evening or weekend engagements.
- Competitive compensation package with performance-driven incentives.
- Opportunity to make a tangible, life-changing impact on chronic disease management across Sub-Saharan Africa.
- Continuous professional development in the fast-growing health tech and telehealth sector.
- Collaborative, mission-driven work environment with a passionate team of healthcare innovators.