About the Role
BA Gladiators Limited is a customer-centric organization committed to building personalized relationships and delivering uncompromising service quality. We are currently seeking a proactive and driven Sales Executive to join our team in Lagos, Nigeria. In this role, you will play a pivotal part in boosting our retail performance, expanding our market reach, and providing an exceptional shopping experience for both walk-in and online customers who appreciate quality fashion and textiles.
Key Responsibilities- Drive the sales of our premium fabrics by actively engaging walk-in customers and identifying new commercial opportunities.
- Understand customer fabric requirements, preferences, and budgets to recommend suitable, high-quality options.
- Provide accurate details on fabric types, textures, pricing, availability, and product care guidelines.
- Manage and curate the store's online presence, including social media platforms and digital sales channels.
- Create engaging content such as product photos, videos, and captions showcasing new arrivals and promotions.
- Respond promptly to online enquiries, direct messages, and comments to convert digital leads into loyal customers.
- Maintain precise documentation of daily sales, customer orders, and follow-up activities.
- Monitor inventory levels and report popular items or low stock to the Store Manager.
- BSc, HND, or equivalent in Business Administration, Marketing, Sales, Mass Communication, or related fields.
- Proven experience in retail sales, customer service, or commercial roles within the Nigerian market.
- Demonstrated experience in managing social media pages and handling online customer support.
- Strong familiarity and passion for fashion fabrics, textiles, or the Nigerian fashion industry.
- Excellent verbal and written communication skills with strong negotiation abilities.
- Basic content creation skills across platforms like Instagram, Facebook, and TikTok.
- Competitive salary with attractive sales commission structures.
- Opportunities for professional growth and career advancement in retail management.
- A collaborative, creative, and supportive work environment.