About the Role
Lopterra is looking for a dynamic and results-driven Sales and Ecommerce Officer to join our client's growing team in Nigeria. In this role, you will be instrumental in driving online sales, overseeing daily business operations, and ensuring exceptional customer satisfaction from order placement to delivery.
Key Responsibilities- Develop and execute effective sales strategies, including up-selling and cross-selling across online and offline channels.
- Manage end-to-end e-commerce operations, including inventory control, stock replenishment, and product research.
- Coordinate with third-party logistics (3PL) providers to ensure cost-effective, accurate, and timely product delivery.
- Maintain a strong online presence through effective digital marketing initiatives and customer engagement.
- Handle customer inquiries, provide expert product recommendations, and build lasting professional relationships.
- Monitor and follow up on outstanding payments and negotiated transactions.
- Prepare and present accurate daily, weekly, and monthly sales and operational reports to management.
- Bachelor's degree in Business Administration, Marketing, or a related discipline.
- Minimum of 1 year of proven experience in e-commerce, sales, or business operations.
- Strong proficiency in e-commerce platforms, inventory management software, and digital marketing tools.
- Familiarity with order fulfillment processes and managing 3PL logistics partnerships.
- Exceptional negotiation, communication, and problem-solving abilities.
- High attention to detail with the ability to work independently and achieve ambitious sales targets.
- Competitive salary with performance-based incentives.
- Opportunities for professional growth and career advancement.
- Collaborative and innovative work environment.