About the Role
TravelDeer, Africa's preferred personalized travel management specialists, is seeking a dynamic and results-driven Sales Associate to join our growing team in Nigeria. In this role, you will play a pivotal part in expanding our client base, crafting bespoke travel experiences, and driving revenue growth. If you possess a deep passion for the travel industry, exceptional sales acumen, and a commitment to delivering world-class customer service, we want to hear from you.
Key Responsibilities- Promote and sell comprehensive travel products and services, including flights, hotels, and custom tours, to individual and group clients.
- Handle inbound and outbound customer inquiries professionally, providing expert travel advice and tailored recommendations.
- Manage end-to-end bookings, generate accurate quotations, and execute timely follow-ups to convert leads.
- Build and maintain strong, lasting customer relationships to encourage repeat business and brand loyalty.
- Support the broader sales team with administrative duties, reporting, and proactive client service tasks.
- Identify emerging market trends and relay valuable customer feedback to management to enhance service delivery.
- Consistently meet and exceed set monthly and quarterly sales targets to contribute to agency growth.
- Minimum of 2 years of proven professional experience working within a travel agency or a similar customer-facing sales role.
- Exceptional verbal and written communication skills paired with strong interpersonal abilities.
- Demonstrated ability to sell, upsell travel products, and successfully close deals under pressure.
- Strong attention to detail, organizational skills, and a genuine customer-first service orientation.
- Basic proficiency in Microsoft Office suite and familiarity with standard travel software tools.
- Competitive salary package with attractive commission structures and performance bonuses.
- Opportunities for professional development and career advancement within the travel sector.
- A vibrant, collaborative, and supportive work environment at a leading African travel agency.
Skills
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