About the Role
PalmPay is building a robust digital and financial services ecosystem that brings unmatched value and convenience to millions of customers. We are currently looking for a results-driven and customer-focused Sales Agent to join our team in Osun. In this role, you will be stationed at designated 3C HUB retail locations to promote Flexi MFB’s innovative mobile installment financing product, helping customers access affordable smartphone ownership through seamless digital onboarding.
Key Responsibilities- Actively approach and engage walk-in customers at 3C HUB retail locations to promote Flexi MFB’s mobile installment financing product.
- Explain product features, payment plans, eligibility criteria, and financing terms in a clear, professional manner.
- Assist customers with onboarding, application submission, and the collection of required documentation.
- Provide accurate information, answer customer inquiries, and address concerns to ensure a seamless buying experience.
- Collaborate closely with store staff and Flexi MFB operations teams to facilitate efficient loan processing and approvals.
- Track daily leads, applications, conversions, and other assigned sales metrics.
- Follow up with pending customers to ensure the completion of applications and final approvals.
- Ensure strict compliance with Flexi MFB sales guidelines, customer verification processes, and KYC requirements.
- Represent the brand professionally while maintaining high standards of customer satisfaction.
- Minimum of an SSCE or equivalent educational qualification.
- Prior experience in direct sales, field marketing, retail banking, or telecom product sales is a distinct advantage.
- Strong communication, persuasion, and negotiation skills with a confident and resilient attitude.
- Ability to thrive in a fast-paced retail environment requiring daily face-to-face customer interaction.
- Basic understanding of consumer lending, credit products, and the mobile phone market.
- Computer literacy and proficiency in using smartphones and digital onboarding applications.
- Goal-oriented mindset with a strong drive to meet and exceed daily, weekly, and monthly sales targets.
- Competitive base salary with attractive performance-based commission structures.
- Comprehensive training on digital financial services and modern sales strategies.
- Clear pathways for career growth and professional development within a leading fintech ecosystem.
- Dynamic, collaborative, and energetic work environment.