About the Role
PalmPay is expanding its financial services footprint and looking for a motivated Sales Agent to join our team in Ondo. In this role, you will be the face of our innovative mobile installment financing product, working on-site to connect customers with flexible digital financial solutions that enhance their purchasing power. If you are passionate about sales, customer service, and the fintech industry, this is an exciting opportunity to grow your career with a leading brand.
Key Responsibilities- Actively approach and engage walk-in customers at retail locations to promote mobile installment financing products.
- Explain product features, payment plans, eligibility criteria, and financing terms in a clear and professional manner.
- Assist customers with onboarding, application submission, and required documentation.
- Provide accurate information, answer customer inquiries, and address concerns to ensure a seamless experience.
- Work closely with store staff and operations teams to ensure efficient loan processing and approvals.
- Track daily leads, applications, conversions, and other assigned sales metrics.
- Follow up with pending customers to ensure completion of applications and final approvals.
- Ensure compliance with sales guidelines, customer verification processes, and KYC requirements.
- Represent the brand professionally while maintaining strong customer satisfaction and service standards.
- Minimum of SSCE or equivalent educational qualification.
- Prior experience in sales, field marketing, retail banking, or telecom product sales is an added advantage.
- Strong communication, persuasion, and negotiation skills.
- Ability to work in a fast-paced retail environment with daily customer interaction.
- Basic understanding of consumer lending and mobile phone markets.
- Computer literacy and ability to use smartphones or digital onboarding tools effectively.
- Result-driven mindset with a focus on meeting and exceeding sales targets.
- Competitive base salary with attractive performance-based bonuses and commissions.
- Comprehensive training and professional development in the fintech sector.
- Dynamic, collaborative, and fast-paced work environment.
- Clear opportunities for career advancement within PalmPay's growing network.