About the Role
PalmPay is building an ecosystem to provide millions of customers with the best choice and value in digital and financial services. We are creating new and unique experiences for our customers and can offer scale to our partners to reach new audiences. We are currently seeking a results-driven Sales Agent to join our team in Ogun and drive the promotion of our cutting-edge financial products.
Key Responsibilities- Actively approach and engage walk-in customers at partner retail locations to promote mobile installment financing products.
- Explain product features, payment plans, eligibility criteria, and financing terms in a clear and professional manner.
- Assist customers seamlessly with onboarding, application submission, and required documentation verification.
- Provide accurate information, answer customer inquiries, and resolve concerns to ensure exceptional service delivery.
- Collaborate closely with store staff and operational teams to ensure efficient loan processing and timely approvals.
- Track daily leads, applications, conversions, and other key sales metrics to meet targets.
- Follow up with pending customers diligently to guarantee the completion of applications and final approvals.
- Ensure strict compliance with sales guidelines, customer verification processes, and KYC requirements.
- Minimum of an SSCE or equivalent educational qualification.
- Prior proven experience in direct sales, field marketing, retail banking, or telecom product sales is a distinct advantage.
- Strong interpersonal, communication, persuasion, and negotiation skills.
- Exceptional ability to thrive in a fast-paced retail environment with continuous daily customer interactions.
- Basic understanding of consumer lending and mobile phone markets is preferred.
- Computer literacy with the ability to use smartphones and digital onboarding tools effectively.
- A resilient, confident, and goal-oriented mindset focused on exceeding targets.
- Competitive base salary with attractive performance-based commission structures.
- Comprehensive professional training and career growth opportunities within a leading fintech ecosystem.
- Dynamic, collaborative, and inclusive work environment with a passionate team.