Sales Administrative Manager

About the Role

Mapemond Business Academy is dedicated to helping business owners and individuals build profitable, sustainable, and reputable brands through quick, practical courses rooted in real-world case studies. We are looking for a dynamic and organized Sales Administrative Manager to streamline our sales operations, enhance customer satisfaction, and support our growing educational platform in Nigeria. In this role, you will serve as a vital bridge between our clients, sales team, and logistics department.

• Contact clients proactively to obtain missing information, resolve issues, and answer academy-related queries
• Liaise closely with the logistics department to guarantee timely delivery of course materials and student resources
• Maintain, organize, and regularly update comprehensive sales and customer relationship management records
• Develop accurate and insightful monthly sales reports to track performance and trends
• Communicate critical feedback from students and customers internally to drive continuous improvement
• Monitor sales performance to ensure team targets are met and promptly report any deviations

• Bachelor's degree in Business Administration, Marketing, or a related field
• Proven experience in sales administration, customer service, or a similar operational role
• Exceptional communication, interpersonal, and organizational skills
• Proficiency in using office productivity tools and CRM software
• Strong analytical skills with the ability to interpret sales data and generate reports

• Competitive salary with performance-based incentives
• Opportunities for professional development within a growing educational brand
• Collaborative and dynamic work environment

Skills