Restaurant Manager

About the Role

MarbleClear Limited, a premier full-service Human Resources Management firm, is partnering with a prominent Quick Service Restaurant (QSR) to recruit a dynamic and results-driven Restaurant Manager. In this pivotal role, you will oversee daily restaurant operations, drive sales performance, and lead a dedicated team to deliver exceptional dining and customer service experiences across multiple high-traffic locations in Lagos, including Lekki, Ikoyi, Ikeja, and Surulere.

• Oversee daily restaurant operations to ensure seamless, efficient service delivery and optimal customer satisfaction.
• Supervise, coordinate, and motivate front-of-house and back-of-house staff, ensuring effective task allocation and team synergy.
• Monitor food preparation, presentation, and quality standards to guarantee consistency across all shifts.
• Ensure strict compliance with health, safety, hygiene, and food safety regulations.
• Manage inventory levels, track stock, and coordinate timely replenishment of supplies to prevent shortages.
• Drive sales performance, oversee operational expenses, and implement strategic measures to meet and exceed business targets.
• Resolve customer complaints promptly and maintain positive, long-lasting patron relationships.
• Oversee cash handling procedures, maintain accurate sales records, and ensure daily financial accountability.
• Coordinate regular staff training, monitor performance, and support ongoing professional development.
• Ensure all restaurant equipment, facilities, and dining areas are impeccably maintained and cleaned.
• Identify operational bottlenecks and recommend actionable improvements to boost profitability and service quality.
• Prepare and submit comprehensive operational and performance reports to upper management.

• Minimum of an OND, HND, or Bachelor's degree in a relevant discipline.
• Proven work experience as a Restaurant Manager or in a similar supervisory role within a QSR, fast-food outlet, or hospitality environment.
• Exceptional communication, interpersonal, and customer service skills.
• Ability to thrive, multitask, and make sound decisions in a fast-paced restaurant environment.
• Strong organizational, problem-solving, and team-building capabilities.

• Competitive salary package with performance-based incentives.
• Opportunities for career growth and professional development within a thriving hospitality ecosystem.
• Dynamic, collaborative, and fast-paced work environment.

Skills