Relationship Officer, Yobe

About the Role

Dangote Group, Africa's leading diversified business conglomerate, is seeking a motivated and experienced Relationship Officer to join our dynamic team in Geidam, Yobe State. In this role, you will play a vital part in building robust, lasting client relationships, ensuring high levels of customer satisfaction, and delivering tailored solutions that meet our clients' needs while driving company growth.

• Develop and maintain strong, mutually beneficial relationships with corporate clients.
• Ensure exceptional customer satisfaction by promptly addressing queries and concerns.
• Identify lucrative opportunities to upsell products and services to existing clients.
• Collaborate closely with internal departments to guarantee timely product delivery.
• Prepare and present comprehensive periodic reports on sales activities and performance metrics.
• Stay fully updated with evolving industry trends, competitor actions, and market intelligence.
• Consistently meet and exceed sales targets to contribute to the overall expansion of the company.

• Bachelor’s degree in Business Administration, Marketing, or a related discipline.
• Minimum of 6 years of proven work experience in sales, business development, or customer relationship management.
• Excellent communication, negotiation, and interpersonal skills.
• Strong problem-solving abilities with a self-motivated and target-driven mindset.
• Proficiency in Microsoft Office Suite (Word, PowerPoint, and Excel).

• Comprehensive private health insurance coverage.
• Paid time off and flexible leave policies.
• Continuous training, development, and career advancement opportunities.

Skills