Relationship Officer, Sokoto

About the Role

Dangote Group, one of Africa's most diversified and successful business conglomerates, is seeking a results-driven and experienced Relationship Officer to join our dynamic team in Sokoto State. In this pivotal role, you will act as a trusted advisor to our valued clients, championing service excellence and driving business growth through strategic relationship management and tailored product solutions.

• Develop, nurture, and maintain strong, long-lasting relationships with corporate clients in Sokoto State.
• Ensure exceptional customer satisfaction by promptly addressing client queries, concerns, and needs.
• Identify strategic opportunities to cross-sell and upsell Dangote products and services to existing clients.
• Collaborate cross-functionally with internal departments to guarantee seamless and timely product delivery.
• Prepare, analyze, and present comprehensive periodic reports on sales activities, pipeline, and performance.
• Conduct continuous market research to stay updated on industry trends, competitor activities, and local market intelligence.
• Consistently meet and exceed sales targets to contribute directly to the overall growth and market dominance of the Dangote Group.

• Bachelor’s degree in Business Administration, Marketing, Economics, or a related discipline.
• Minimum of 6 years of proven professional experience in sales, account management, or customer relationship management.
• Demonstrated ability to build, expand, and manage impactful client relationships.
• Exceptional communication, active listening, and interpersonal negotiation skills.
• Strong problem-solving abilities with a self-motivated, target-driven work ethic.
• Proficiency in Microsoft Office Suite including Word, PowerPoint, and Excel.

• Comprehensive private health insurance coverage.
• Competitive salary and performance-based incentives.
• Generous paid time off and leave allowances.
• Continuous professional training, skill enhancement, and career development programs.

Skills