Relationship Officer, Oyo

About the Role

The Dangote Group, one of Africa's most diversified and successful business conglomerates, is seeking a highly motivated and experienced Relationship Officer to join our dynamic team in Oyo State. In this role, you will be crucial in building and maintaining strong, lasting client relationships across locations including Kishi, Iseyin, and Ibadan. Your expertise in client management will drive satisfaction, loyalty, and business growth while positioning you as a trusted advisor to our valued partners.

• Develop and maintain robust relationships with corporate clients to ensure long-term loyalty and satisfaction.
• Identify strategic opportunities to upsell and cross-sell company products and services to existing accounts.
• Collaborate cross-functionally with internal departments to guarantee prompt product delivery and service execution.
• Resolve client queries and concerns professionally and efficiently to maintain our high standards of service.
• Prepare and present accurate periodic reports on sales activities, pipeline progress, and market performance.
• Monitor industry trends and gather competitive intelligence to maintain a strategic advantage in the region.
• Meet and exceed assigned sales targets to actively contribute to the overall growth of the Dangote Group.

• Bachelor's degree in Business Administration, Marketing, or a related discipline.
• Minimum of 6 years of relevant experience in sales, business development, or customer relationship management.
• Excellent communication, negotiation, and interpersonal skills with a strong customer-first mindset.
• Demonstrated ability to build, nurture, and sustain high-value professional relationships.
• Self-motivated, resilient, and target-driven with exceptional problem-solving abilities.
• Proficiency in Microsoft Office applications including Word, PowerPoint, and Excel.

• Comprehensive private health insurance coverage.
• Generous paid time off and leave policies.
• Continuous training, development, and career advancement opportunities.
• A rewarding work environment within a multi-billion Naira African conglomerate.

Skills