Relationship Officer, Ondo

About the Role

Dangote Group is seeking a highly motivated and experienced Relationship Officer to join our vibrant team in Ondo State (Owo/Ifon & Akure). As one of Africa's leading conglomerates, we pride ourselves on exceptional business practices and delivering high-quality products that meet the basic needs of the populace. In this role, you will be crucial in building and maintaining strong, lasting client relationships, driving customer satisfaction, and acting as a trusted advisor to ensure mutual success.

• Develop and maintain robust, long-lasting relationships with corporate and key clients.
• Ensure high levels of customer satisfaction by addressing client queries and concerns promptly.
• Identify strategic opportunities to upsell products and services to existing clients.
• Collaborate cross-functionally with other departments to ensure seamless product delivery.
• Prepare and present periodic reports on sales activities, market intelligence, and performance metrics.
• Stay updated with industry trends and competitor activities to maintain a competitive edge.
• Meet and exceed sales targets to actively contribute to the overall growth of the company.

• Bachelor’s degree in Business Administration, Marketing, or a related discipline.
• Minimum of 6 years of relevant sales and customer relationship management experience.
• Excellent communication, negotiation, and interpersonal skills.
• Strong problem-solving abilities with a self-motivated and target-driven mindset.
• Proficiency in Microsoft Office Suite, including Word, PowerPoint, and Excel.

• Comprehensive private health insurance.
• Paid time off and annual leave.
• Continuous training and professional development programs.
• Exciting career development and advancement opportunities within a multi-billion Naira company.

Skills