Relationship Officer, Anambra

About the Role

Dangote Group, Africa's leading diversified business conglomerate, is seeking a motivated and experienced Relationship Officer to join our dynamic team in Anambra State (Onitsha and Nnewi). In this role, you will play a vital part in building and nurturing strong client relationships, driving loyalty, and delivering tailored solutions to meet our customers' needs.

• Develop and maintain robust, long-term relationships with corporate clients across Anambra State.
• Ensure exceptional customer satisfaction by proactively addressing client queries and resolving concerns promptly.
• Identify strategic opportunities to cross-sell and upsell Dangote products and services to existing clients.
• Collaborate closely with internal departments to guarantee timely and accurate product delivery.
• Prepare, analyze, and present comprehensive periodic reports on sales activities and market performance.
• Stay abreast of industry trends, competitor activities, and market intelligence to maintain a competitive edge.
• Consistently meet and exceed sales targets to contribute to the overall growth of the organization.

• Bachelor's degree in Business Administration, Marketing, or a related discipline.
• Minimum of 6 years of relevant sales and customer relationship management experience.
• Proven track record of meeting and exceeding ambitious sales targets.
• Excellent communication, negotiation, and interpersonal skills.
• Strong problem-solving abilities and a self-motivated, target-driven work ethic.
• Proficiency in Microsoft Office Suite including Word, PowerPoint, and Excel.

• Competitive salary and performance-based incentives.
• Comprehensive private health insurance coverage.
• Paid time off and robust work-life balance policies.
• Continuous professional training and career development opportunities.

Skills