About the Role
Maurice Xandra Solutions is seeking a results-driven and customer-focused Relationship Manager to join the retail banking division of our esteemed client. In this dynamic role, you will play a pivotal part in driving business growth, expanding our retail customer base, and fostering long-term financial partnerships. If you possess a strong background in financial services sales and a passion for delivering exceptional customer experiences, we invite you to apply and advance your career with a leading institution in Nigeria.
Key Responsibilities- Acquire new retail banking customers and actively grow and manage the assigned customer portfolio.
- Promote a diverse suite of banking products, including savings and current accounts, fixed deposits, and consumer loans.
- Drive aggressive deposit mobilization, focusing on low-cost deposits and increased transaction volumes.
- Build and maintain robust customer relationships to enhance retention, loyalty, and overall satisfaction.
- Identify individual customer financial needs and recommend suitable products and services.
- Market retail loan products, support thorough credit assessments, and monitor timely loan repayments.
- Drive customer enrolment and active, daily usage of digital banking platforms.
- Monitor portfolio performance, identify emerging business opportunities, and consistently achieve assigned targets.
- Ensure strict compliance with Central Bank of Nigeria regulations, KYC policies, AML guidelines, and other statutory requirements.
- Maintain accurate customer records and submit comprehensive periodic performance reports to management.
- Bachelor’s degree in Business Administration, Finance, Marketing, Economics, or a related discipline.
- Minimum of five years of proven experience in sales, specifically within the banking or financial services sector.
- Demonstrated track record of consistently meeting or exceeding aggressive sales and revenue targets.
- Comprehensive knowledge of retail banking products, deposit mobilization strategies, and consumer lending processes.
- Exceptional sales, relationship management, negotiation, communication, and interpersonal skills.
- Results-driven mindset complemented by strong analytical, problem-solving, and attention-to-detail capabilities.
- Possession of relevant professional certifications will be considered an added advantage.
- Competitive salary package with attractive performance-based bonuses and commission structures.
- Comprehensive health insurance and medical coverage.
- Opportunities for continuous professional development, specialized training, and career advancement.
- A collaborative, inclusive, and fast-paced work environment that recognizes and rewards excellence.