Receptionist - Lekki

About the Role

Whip Smart Service Providers Limited is a premier care and support service provider with operational hubs in Lagos and Port Harcourt. We are passionate about delivering exceptional care and professional services that match our clients' lifestyles and needs. We are currently looking for a dedicated and professional Receptionist to join our dynamic team at our Lekki office. In this role, you will be the welcoming face of our organization, ensuring every visitor, guest, and client experiences top-tier hospitality and seamless communication from the moment they arrive.

• Welcome guests, visitors, and clients professionally and courteously.
• Handle inquiries, reservation requests, and front-desk coordination.
• Manage visitor check-in and check-out procedures efficiently.
• Answer, screen, and direct telephone calls while responding promptly to customer inquiries.
• Maintain accurate visitor logs, records, and front-desk documentation.
• Receive, log, and communicate client feedback, requests, or complaints to the appropriate internal department.
• Ensure the reception and waiting areas remain clean, organized, and presentable at all times.
• Coordinate seamlessly with other departments to guarantee smooth operational service delivery.
• Provide accurate information regarding company services and facilities to visiting guests.

• Minimum of an SSCE qualification; possession of an OND will be an added advantage.
• Prior experience working as a receptionist, front desk officer, or customer service representative.
• Strong verbal and written communication skills with excellent interpersonal abilities.
• Basic computer literacy and proficiency in operating standard office equipment.
• Exceptional problem-solving skills and a high level of emotional intelligence.
• Must be polite, well-groomed, highly organized, and detail-oriented.
• Ability to work independently and commit to a unique shift schedule.

• Competitive monthly salary between ₦70,000 and ₦80,000.
• Structured 24-hour operational coverage schedule (one day on, one day off) ensuring adequate rest time.
• Opportunity to build a rewarding career within a reputable and growing service organization in Lagos.
• Supportive, professional, and safe working environment.

Skills