About the Role
McSara Naturopathic Clinic is an evidence-informed naturopathic healthcare facility located in Ikotun, Lagos, Nigeria. We offer a whole-person approach to wellbeing, including naturopathic consultations, acupuncture, chiropractic medicine, and herbal treatments. We are seeking a dedicated and well-organized female Receptionist to be the welcoming face of our clinic and ensure seamless daily administrative operations.
Key Responsibilities- Greet and welcome patients, visitors, and clients warmly upon arrival at the clinic.
- Manage incoming phone calls, emails, and WhatsApp inquiries professionally and promptly.
- Schedule, reschedule, and confirm patient appointments for both physical and virtual consultations.
- Maintain patient records, handle front-desk documentation, and ensure data privacy.
- Process payments, issue receipts, and manage basic daily financial tracking.
- Keep the reception and waiting areas clean, organized, and presentable at all times.
- Provide general administrative support to healthcare practitioners as needed.
- Minimum of OND, HND, or BSc in a relevant discipline.
- Prior experience as a receptionist, front-desk officer, or customer service representative, preferably in a healthcare setting.
- Friendly, empathetic, and professional demeanor with excellent interpersonal skills.
- Strong verbal and written communication skills in English.
- Proficiency in using computers, Microsoft Office suite, and scheduling software.
- Proximity to Ikotun and surrounding areas such as Igando, Egbe, Isheri, Idimu, or Ejigbo is a strong advantage.
- Competitive salary and growth opportunities within a reputable integrative healthcare facility.
- A supportive, health-conscious, and professional working environment.
- Hands-on experience in healthcare administration and wellness management.