About the Role
Golden Bell's Multi Concepts (GBMC) Limited, a premier hospitality consulting and management firm, is seeking a polished, articulate, and customer-centric Receptionist to join our dynamic team in Port Harcourt, Rivers State. In this pivotal role, you will serve as the welcoming face of our organization, creating a lasting first impression for all clients, visitors, and guests. We are looking for an individual who embodies professionalism, possesses exceptional communication skills, and can effortlessly manage a bustling front office environment with poise and efficiency.
Key Responsibilities- Greet and welcome guests, clients, and visitors warmly, directing them to the appropriate personnel or departments with utmost courtesy.
- Manage incoming and outgoing phone calls, inquiries, and correspondence professionally and promptly.
- Handle scheduling, appointments, and maintain the front desk visitor log accurately.
- Receive, sort, and distribute incoming mail, packages, and deliveries to respective recipients.
- Ensure the reception and waiting areas are tidy, well-organized, and stocked with relevant company materials at all times.
- Provide administrative support to the management team and assist with various front office tasks as assigned.
- Possession of a relevant Bachelor's Degree, HND, or OND in Hospitality Management, Business Administration, or a related field.
- Proven previous experience working as a receptionist, front desk officer, or in a similar customer-facing administrative role.
- Exceptional verbal and written communication skills in English.
- Proficiency in Microsoft Office Suite and general office management equipment.
- Outstanding interpersonal skills with a welcoming and professional demeanor.
- Ability to multitask, prioritize tasks, and manage time effectively in a fast-paced environment.
- Competitive salary package commensurate with experience.
- Opportunities for professional growth and career advancement within the hospitality industry.
- A collaborative, supportive, and vibrant work environment.
- Health insurance and other standard company benefits.